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服務承諾 Service commitment

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服務承諾:

本公司保證所供產品的材料、工藝、性能等方面與合同規定的各項指標一致,并保證產品在安裝調試后正常使用。

設備質量保證期一年。

在質量保證期內,如設備出觀故障,公司在接到通知后,公司工程師2小時作出書面反應,如需到現場解決問題,則以Z便捷的交通工具以Z快的速度到達現場進行服務。若使用方人員沒有按照本公司的設備"操作規程"內有關技術要求使用而導致設備的損壞或調整,使用方支付維修人員的旅差費、伙食費及賓館住宿費。反之則由本公司支付上述費用。 

本公司保證對所有產品進行終身服務。


Service commitment:


The company guarantees that the material, process, performance and other aspects of the products supplied are consistent with the indicators specified in the contract, and that the products can be used normally after installation and commissioning.


The warranty period of the equipment is one year.


During the warranty period, if there is any apparent failure of the equipment, the company's Engineer shall make a written response within 2 hours after receiving the notice. If it is necessary to solve the problem on site, the Engineer shall arrive at the site with the most convenient means of transportation at the fastest speed for service. If the equipment is damaged or adjusted due to the user's personnel's failure to use the equipment in accordance with the relevant technical requirements of the company's equipment "operating procedures", the user shall pay the travel expenses, food expenses and hotel accommodation expenses of the maintenance personnel. Otherwise, the company shall pay the above expenses.


The company guarantees lifetime service for all products.




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